About Our Total Care Packages

When Limestone Technologies opened its doors in 1999, we focused on designing products that reflected what was important to our clients; streamlined applications for seamless test operation, automatic measurement and scoring features, and a range of tools for conveniently sharing and storing sessions. This involved building a knowledgeable software development team that would also back the software and provide expedited support solutions. Our commitment to providing the best software and support in the profession is what led to our Total Care Packages and it’s important to us that our clients understand that these packages are optional. Most importantly, all Limestone Technologies clients are entitled to free software updates and technical support for life.

All Polygraph Pro and PrefTest Pro Silver and Gold solutions include a Three Year Total Care Package which includes three years of immediate instrument replacement coverage and unlimited software upgrades. Following expiry of this warranty our clients have the option to purchase one of our Total Care Packages which will continue to offer immediate instrument replacement in the event of an issue and exclusive first access to the latest software upgrades for all the latest features.

Total Care Package Options

Extended Support Lite HERE
  • Unlimited software updates

  • Lifetime technical support (regardless of instrument model)

  • Exclusive first access to the latest software updates upon release for 1 year

  • 1 year continued immediate instrument replacement coverage for DataPac/Paragon

  • Software customization*

  • Lifetime Technical Support

  • Free Shipping

  • Exclusive access to the latest software updates upon release for 3 years

  • 3 years continued immediate instrument replacement coverage for DataPac/Paragon

  • Software customization*

  • Lifetime Technical Support

  • Free Shipping

The best instrument delivers the best results. Contact us today for your custom quote.